Terms of sale
Last updated: 4 June 2026
These Terms of Sale apply to any order placed on the website essabricoffee.com with ESSABRI Coffee. They supplement our Terms and Conditions of Service, our Returns and Refund Policy and our Shipping Policy, which form an integral part of the sales contract.
1. Seller
ESSABRI Coffee
Simplified joint-stock company with a sole shareholder, share capital €500.00
Registered office: 1177 Ancien Chemin de Gareoult à Rocbaron, 83136 Rocbaron, France
SIRET: 105 710 933 00018 — Draguignan Trade Register 105 710 933
Intra-EU VAT number: FR41 105 710 933
Email: contact@essabricoffee.com
2. Acceptance of the terms
Any order placed on essabricoffee.com implies full and complete acceptance of these Terms of Sale. The Customer acknowledges having read them before validating the order, in accordance with Article 1127-1 of the Civil Code.
3. Products
The products offered for sale are specialty coffees roasted by hand in Provence, packaged in 250 g and 1 kg bags. The essential characteristics (origin, variety, process, tasting notes, net weight) appear on each product page.
Product offers are valid as long as they are visible on the Site, within the limits of available stock.
4. Prices
Prices are shown in euros (€) inclusive of all taxes, excluding delivery costs. Coffees are subject to the reduced VAT rate of 5.5% applicable to food products. Delivery costs are calculated and shown before final validation of the order, according to the weight of the parcel, the destination and the delivery method chosen.
ESSABRI Coffee reserves the right to modify its prices at any time. Products are invoiced on the basis of the rates in force at the time the order is validated.
5. Ordering process
The Customer places an order by following these steps:
- Selecting products and adding them to the cart
- Validating the cart
- Entering delivery and billing details
- Choosing the delivery method
- Choosing the payment method
- Reviewing the summary and accepting the Terms and Conditions
- Final validation and payment
The order is only definitively recorded after payment acceptance by the banking institution. A confirmation email containing the order summary is then sent to the Customer.
6. Payment
Payment is made online, at the time of the order, by the following means:
- Bank card (Visa, Mastercard, American Express)
- Apple Pay, Google Pay
- PayPal (where applicable)
Transactions are secured by SSL/TLS encryption and PCI-DSS-compliant processing via the payment providers Shopify Payments and Stripe. ESSABRI Coffee never has access to the Customer's full bank card details.
The account is debited upon validation of the order. In the event of default or refusal of payment, the order is automatically cancelled.
7. Product availability
Our products are offered within the limits of available stock. In the event of unavailability of a product after an order, the Customer will be informed by email as soon as possible. The Customer may then choose between:
- a full refund of the unavailable product,
- an exchange for an equivalent product,
- postponement of the delivery.
8. Retention of title
In accordance with French Act No. 80-335 of 12 May 1980, ESSABRI Coffee retains ownership of the products sold until full and effective payment of their price by the Customer. The transfer of risk relating to the products nonetheless takes place upon actual handover of the parcel to the Customer.
9. Delivery
Delivery conditions (zones, carriers, times, costs, tracking) are detailed in our Shipping Policy.
10. Right of withdrawal
In accordance with Articles L221-18 et seq. of the Consumer Code, the Customer has a period of fourteen (14) days from receipt of the order to exercise their right of withdrawal, without having to give reasons.
The terms, exceptions (in particular for food products unsealed in accordance with Article L221-28) and refund conditions are detailed in our Returns and Refund Policy.
11. Legal warranties
All products benefit from the legal warranty of conformity (Articles L217-3 to L217-17 of the Consumer Code) and the warranty against hidden defects (Articles 1641 to 1649 of the Civil Code), at no additional cost.
In the event of a defective, damaged or non-compliant product, the Customer may contact contact@essabricoffee.com within 48 hours of receipt, with supporting photos. ESSABRI Coffee will proceed with replacement or full refund, return costs included.
12. Invoicing
An electronic invoice is sent to the Customer by email for each validated order. This invoice constitutes proof of title subject to full payment of the price.
13. Customer service
For any question relating to an order, a product, a delivery or a return:
Email: contact@essabricoffee.com
Postal address: ESSABRI Coffee, 1177 Ancien Chemin de Gareoult à Rocbaron, 83136 Rocbaron, France
Our replies are provided within a maximum of 48 business hours.
14. Consumer mediation
In accordance with Articles L611-1 et seq. of the Consumer Code, in the event of a dispute that could not be resolved amicably, the consumer Customer may have free recourse to a consumer mediator:
CNPM — Consumer Mediation
27 avenue de la Libération, 42400 Saint-Chamond
cnpm-mediation-consommation.eu
15. Personal data
Personal data collected in connection with the order is processed in accordance with our Privacy Policy, established under the GDPR and the French Data Protection Act.
16. Applicable law and jurisdiction
These Terms of Sale are subject to French law. In the event of a dispute, and after attempting an amicable resolution, the French courts shall have sole jurisdiction, subject to the mandatory provisions applicable to consumers.
17. Amendment of the Terms of Sale
ESSABRI Coffee reserves the right to amend these Terms at any time. The terms applicable to an order are those in force on the date that order is validated.